Mazzawi Consulting
Toronto, ON
Industry agnostic Fractional COO with experience helping founder-led service businesses improve operational performance through process redesign, operational assessments, workflow documentation, and business transformation initiatives.
Randa helps founder-led service businesses turn operational complexity into clarity. With over 10 years of experience in operations, business analysis, and transformation, she works alongside leadership teams to improve how their businesses run by streamlining processes, strengthening accountability, implementing the right systems, and aligning day-to-day operations with long-term strategy. Rather than offering one-size-fits-all solutions, Randa starts by understanding how a business actually operates, then develops practical, evidence-based recommendations that deliver lasting results. She has worked with organizations across professional services, government, and the nonprofit sector, and is passionate about helping founders build businesses that can grow without becoming more dependent on them. She values collaboration, continuous learning, and sharing knowledge with other experienced fractionals.
Specializations: Process redesign, Operational assessments, Workflow documentation, Business transformation, Systems implementation, Strategic alignment
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